Terms of service

Last updated 2026-08-26

A starting point, not a finished contract. Have counsel review before launch — especially liability, indemnity and the professional-responsibility language, which matters more than usual when the customers are lawyers.

Agreement

These terms govern use of the Luma application and this site, provided by Luma Legal.

Not legal advice

Luma is software. It does not provide legal advice and does not create an attorney-client relationship. Everything it produces is a draft for a licensed attorney to review, verify and take responsibility for.

Professional responsibility

You remain responsible for your professional obligations, including competence, confidentiality, supervision and candour to the tribunal. Nothing Luma produces should be filed or sent without attorney review.

Your content

You retain all rights in the documents and content your firm uploads. You grant us only the licence needed to process them to provide the service.

Acceptable use

Do not upload content you have no right to, attempt to breach the security or isolation of the service, or use it to produce anything unlawful.

Plans and billing

Paid plans are billed monthly in advance and include the matter allowance stated at purchase. Plans may be changed or cancelled at any time, effective at the end of the current period. Fees already paid are not refundable except where required by law.

Availability

We aim for high availability but do not guarantee uninterrupted service except where an Enterprise agreement provides an SLA.

Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited to the fees you paid in the twelve months preceding the claim. We are not liable for indirect or consequential loss.

Termination

Either party may terminate at any time. On termination your data remains available for export for 30 days.

Changes

We may update these terms and will notify account administrators of material changes.

Contact

hello@luma.legal